Payment Details

You can pay for your course in full using debit/credit card, Klarna or BACS bank transfer.

You may either pay in full or secure your place with a £150 non-refundable, non-transferable deposit. Any remaining balance must be paid no later than 14 days before your training date.

If your course date is less than 14 days away, the full payment is required upfront.

If the balance is not received by the deadline, your space will be cancelled automatically.

Klarna Payments 

Pay in 3 with Klarna

We’ve successfully partnered with Klarna to offer you a better, more accessible experience when booking your beauty courses with us.

Spread the cost of your training into 3 interest-free instalments; automatically charged from your card every 30 days.

No interest or fees when you pay on time*.

How it works…

1. Chose your course – Simply add your chosen courses to the shopping basket and select ‘Klarna’ when checking out.

2. Pay with Klarna – You will be redirected to the Klarna website to either sign up or log into your account to pay.

3. Confirmation – Once your payment is successful, Klarna will email you to confirm your payment set-up & we’ll confirm your booking by email within 24 hours.

*Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time. Klarna’s Pay in 3 instalments credit agreements are not regulated by the FCA. Missed payments may affect your ability to use Klarna in the future. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions

Disclosure: Generations Training Academy is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions

Refunds & Cancellations

Remaining Balance (not including the deposit):

• Refundable only if you cancel with more than 14 days’ notice before your practical training day.

• Non-refundable if you cancel within 14 days of the practical training date.

• If you cancel inside the 14-day window but still with at least 7 days’ notice, your payment is non-refundable, but we may allow you to move to another available date one time.

Cancellations with 7 days or less before the course date are handled at our discretion and may result in the full course fee being lost.

Non-Attendance

Failure to attend on the day of training will result in the full course fee being forfeited. No refunds or date transfers will be offered under any circumstances. 

Tutor Illness, Emergencies & Unforeseen Circumstances

In the rare event that we need to cancel or postpone a course due to tutor illness, emergencies, or circumstances outside of our control (such as severe weather or salon closure), we will offer you an alternative training date.

If we are unable to deliver the course on the scheduled day, your booking will be moved to the next available date. Please note that refunds are not issued in these situations, but your place will always be honoured and rescheduled.

Online Theory Requirements

Some of our training courses require the Beauty Guild online theory to be completed and passed before your practical day. If your course includes at-home theory, you’ll be enrolled once your payment has been received.

You’ll then get an email from The Beauty Guild with your login details and access link. Each module includes a short multiple-choice assessment that must be passed before you attend your practical training.

The Beauty Guild charges a £25 enrolment/theory fee per qualification, paid directly to them.
If you book a package that includes multiple qualifications, you’ll have multiple theory modules, each with its own £25 fee.

If you have any issues with the online theory platform, assessments, or login details, you must contact The Beauty Guild directly, as they manage and support the theory system.

Course Models

Most of our courses require a model so you can complete your practical training.
It is the student’s responsibility to arrange and provide their own model. Your practical session cannot go ahead without one if the course requires it.

For any treatment that needs a patch test (all lash and brow courses), your model must attend the salon for a patch test at least 48 hours before your practical training day.
It is the student’s responsibility to arrange the appointment, ensure the model attends, and confirm the patch test has been carried out.

Patch testing for lash and brow courses is mandatory and non-negotiable.

Accreditation 

All of our training courses are fully accredited by The Beauty Guild or ABT (Association of Beauty Therapists).
These are two of the leading accreditation bodies within the beauty industry, recognised by major insurers across the UK.

Accreditation means our courses meet strict industry standards for safety, quality, and professional training.
Once you successfully complete your course, you will be able to obtain professional insurance and begin offering treatments to paying clients.

This ensures your qualification is trusted, recognised, and accepted by insurers and salons nationwide.

Certificates

Certificates are only issued once you have successfully completed the practical training and demonstrated that you are competent in the treatment. If the tutor feels you need additional practice or support before being certified, you may be asked to complete extra case studies or attend further training. Any additional training outside of the scheduled course day may incur an additional fee.

Replacement certificates can be re-issued on request, but an admin fee will apply.

Confirmation Of Booking

Once your payment has been received, you will receive a confirmation email within 24 hours.
This will include your course date, start time, practical day instructions, salon location, parking information, and any remaining balance still due.

If you require an invoice or payment receipt, this can be provided on request.
Please email generationshairbeauty01@gmail.com or generationstrainingacademy@gmail.com at the time of booking or within 12 months of completing your training.

Advanced Courses

Advanced courses have specific entry requirements.
When booking, you must provide proof of the required prior qualification(s) before your place can be confirmed.

If you are unable to supply suitable evidence, your booking will be cancelled, and you will not be able to attend the course.